Uber has just redesigned their app and introduced some new changes into the way the app is run. Now customers can “TIP” their drivers if they so wish.
The customers will also be charged 20p/minute (the equivalent of £12/hour) from two minutes after the driver arrives at the pick-up point while the driver waits. This was rolled out in the UK on the 22nd of August 2017.
Now the PCO driver can also request a journey in a certain direction up to six times a day.
The customer will also now pay a cancellation charge two minutes after the trip has been confirmed rather than 5 minutes which was the previous waiting time.
Explaining these latest updates, Uber UK Regional General Manager Jo Bertram said: “while drivers have told us they love the freedom of being their own boss, we’ve also clearly heard that we need to make improvements.”